Return Policy

Returns & Refunds

At Crown Wellness, we stand behind the quality of our products and want you to feel confident in your purchase.

If for any reason you are not satisfied with your order, you may request a return within 30 days of delivery.

To be eligible for a return:

* The product must be unused or substantially unused.

* The product must be returned in its original packaging whenever possible.

* Proof of purchase or order confirmation is required.

* Returns must be initiated within 30 days of the delivery date.

Please do not send products directly to the manufacturer.

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Non-Returnable Items

For safety and regulatory reasons, certain items may not be eligible for return, including:

* Perishable products

* Opened products that cannot be safely resold

* Hazardous materials

* Flammable liquids or gases

* Any item specifically identified as non-returnable at the time of purchase

If you are unsure whether your product qualifies for return, please contact us before sending it back.

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Refund Process

Once your return is received and inspected, we will notify you by email that we have received your returned item.

After inspection, we will notify you whether your refund has been approved or declined.

If approved:

* Your refund will be issued to the original method of payment.

* Processing times may vary depending on your bank or credit card provider.

* Most approved refunds are completed within 5–10 business days after approval.

Original shipping charges are non-refundable unless the return results from an error made by Crown Wellness or a defective product.

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Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

When applicable, Crown Wellness will provide replacement products or issue a refund at no additional cost to you.

Photographs of damaged products or packaging may be requested to assist with the claim process.

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Exchanges

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, please contact us first at:

Email: [email protected]

Phone: +1 (305) 720-3476

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Return Shipping

Customers are responsible for return shipping costs unless:

* The wrong item was shipped

* The item arrived damaged

* The product is confirmed to be defective

We recommend using a trackable shipping method for all returns. Crown Wellness is not responsible for returns lost in transit.

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Health & Wellness Disclaimer

Crown Wellness products are dietary supplements and wellness products intended to support general wellness.

Individual experiences may vary.

Refunds are limited to the purchase price of the product and do not include claims related to individual health outcomes, wellness results, or personal expectations.

The statements on this website have not been evaluated by the Food and Drug Administration. Crown Wellness products are not intended to diagnose, treat, cure, or prevent any disease.

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Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Crown Wellness, Inc.

9999 NE 2 Ave Suite 209E

Miami Shores, FL 33138

United States

Email: [email protected]

Phone: +1 (305) 720-3476