Privacy Policy

At Crown Wellness, Inc. (“Crown Wellness,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, subscribe to communications, submit forms, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect information that you voluntarily provide, including:

* Name

* Email address

* Phone number

* Billing address

* Shipping address

* Payment-related information

* Information submitted through contact forms

* Information submitted through practitioner or wholesale applications

* Information submitted through affiliate inquiries

* Communications you send to us

We may also automatically collect certain technical information, including:

* IP address

* Browser type

* Device information

* Operating system

* Pages visited

* Referring website

* Session information

* General geographic location

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How We Use Your Information

We use information collected through our website to:

* Process and fulfill orders

* Deliver products and services

* Respond to inquiries

* Provide customer support

* Communicate regarding orders and transactions

* Send educational content and newsletters

* Improve our website and customer experience

* Analyze website performance and usage trends

* Evaluate practitioner, wholesale, or affiliate applications

* Prevent fraud and unauthorized activity

* Comply with legal obligations

We only collect information reasonably necessary to provide our services and operate our business.

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Payment Information

Payments made through Crown Wellness are processed by secure third-party payment providers.

We do not store complete credit card numbers or sensitive payment credentials on our servers.

Payment processing providers may collect, process, and store payment information according to their own privacy policies and security standards.

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Email Communications

If you subscribe to our newsletter, educational content, promotions, or updates, we may send email communications related to:

* Products

* Wellness education

* Company news

* Special offers

* Events

* Program updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

Transactional emails related to purchases, customer service, or account activity may still be sent when necessary.

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, maintain website functionality, analyze website traffic, and measure marketing effectiveness.

Cookies may include:

Essential Cookies

Required for website functionality, shopping cart operation, checkout processes, security, and user preferences.

Analytics Cookies

Used to understand how visitors interact with our website and improve performance.

Marketing Cookies

Used to measure advertising effectiveness and improve the relevance of marketing communications.

You may manage cookie preferences through our cookie consent tools or your browser settings.

For additional information, please review our Cookie Policy.

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Third-Party Services

We may use trusted third-party service providers to help operate our business and website.

These providers may include:

* Payment processors

* Email service providers

* Customer relationship management systems

* Website hosting providers

* Analytics providers

* Advertising platforms

* Customer support tools

* Shipping and fulfillment providers

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

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Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Data Retention

We retain personal information only for as long as reasonably necessary to:

* Provide services

* Fulfill orders

* Maintain business records

* Comply with legal obligations

* Resolve disputes

* Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

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Children’s Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete such information.

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Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

* Request access to your information

* Request correction of inaccurate information

* Request deletion of certain information

* Request restriction of processing

* Withdraw consent where applicable

* Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

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Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of websites not operated by Crown Wellness.

We encourage you to review the privacy policies of any third-party websites you visit.

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Health Information Disclaimer

Information you provide through our website, forms, emails, or communications is not treated as medical information for diagnosis or treatment purposes.

Crown Wellness does not provide medical advice, diagnosis, or treatment.

Any information submitted through our website should not be considered protected health information under healthcare privacy laws unless expressly stated otherwise.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

When updates are made, the revised version will be posted on this page with an updated effective date.

Your continued use of the website following publication of changes constitutes acceptance of the updated Privacy Policy.

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Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Crown Wellness, Inc.

9999 NE 2 Ave Suite 209E

Miami Shores, FL 33138

United States

Email: [email protected]

Phone: +1 (305) 720-3476